By JANNA
TL;DR
Traditional recruitment metrics like time-to-hire and source-of-hire tell us what happened, but not why. To drive real business value, TA teams need to move from reporting to insight: understanding candidate behaviour, predicting outcomes, and linking hiring to commercial impact.
For years, recruitment analytics has largely focused on metrics that are easy to collect and quick to report: time-to-hire, source of hire, number of applications. They give us a picture of what happened, pace, volume, cost but often miss the mark on what it meant.
In a tightening market, where every hire counts and TA teams are being asked to do more with less, reporting alone won’t cut it. To truly deliver value, we need to shift from reporting for visibility to delivering insight for action and ultimately, for business outcomes.
The most effective TA teams are reframing their approach:
This is the journey from data collector to strategic enabler. And the shift requires more than dashboards; it requires a partnering mindset change and a curiosity to ask “why” at every step.
Here’s how traditional metrics can evolve:
Filling Replacement Roles → Work Design Insights
Instead of automatically filling a vacancy the way it was previously done, ask: Could this work be redesigned, redistributed, or automated before recruiting? Are there opportunities to optimise team structure, improve processes, or upskill current employees? By examining roles through a broader lens, TA teams can influence not just hiring, but how work gets done, creating more strategic impact and potentially reducing unnecessary hires.
Time-to-Hire → Time-to-Performance
Instead of stopping at how fast a hire is made, ask: How quickly are they adding value to the business? Are we enabling performance, or just filling seats? For example, we’ve seen organisations increase time-to-productivity by analysing onboarding touchpoints alongside hire dates.
Volume of Applications → Quality of Hire
Are we attracting the right people, not just more people? One client found that although they were receiving hundreds of applications per role, only 20% met the minimum skill threshold. By tracking candidate quality, they refined sourcing and improved conversion from application to hire.
Source of Hire → Candidate Motivation
It’s not just about where candidates come from, it’s about why they apply. Which content, message, or experience prompted engagement? These insights sharpen employer branding, EVP design, and recruitment messaging. Remember the attribution model we covered in Theme Two? Applying it here can pinpoint the moments that truly influence decisions.
When analytics evolves, TA becomes a proactive, business-enabling function. Strategic teams use data to:
This is where Talent steps into its true potential: not just filling roles, but shaping business outcomes.
You don’t need to overhaul your entire data ecosystem overnight. Start with:
Your data is already talking. Are you listening?
Visualise with purpose. Make your charts tell a story, not just look pretty.